Wintrust Mortgage - Loan Processing Manager

Manage team of approximately 15 Processors and Assistant Processors/Openers in our Chicagoland area offices.
Accomplishing human resource objectives by selecting, orienting, training, assigning, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising job contributions; recommending compensation actions; adhering to policies and procedures.
Create a team environment where Sales and Operations work together.
Set the tone in the office that fosters positive attitudes and professionalism.
Implementing production, productivity, quality and customer-service standards; resolving problems; identifying mortgage loan system improvements.
Measure Processor performance by providing consistent feedback to the staff and to management.
Support Processors by load-balancing pipelines.
Provide feedback to Sales staff on the quality of files that are submitted to Processing.
Review feedback from Underwriting on file quality with individual Processors.
5-7 years of experience in the mortgage lending industry.
Experience with customer service, decision making, and analyzing information.
Excellent organizational, written and telephone communication skills.
High School or equivalent degree.
Mortgage Builder experience is preferred.
Wintrust Mortgage, in business since 1979, was created for the purpose ofassisting in the realization of the American dream of home ownership. Sincethat time, Wintrust Mortgage has weathered the ever-changing real estate marketand is part of Wintrust Financial Corporation, a well-capitalized,multi-billion-dollar asset bank holding company. As a full servicenationally-chartered lender with offices located throughout the country,Wintrust Mortgage is dedicated to providing customers with a wide range ofmortgage products and is positioned to meet the needs of the continuallyevolving mortgage market.
Today, WintrustMortgage enjoys a strong reputation within the organization for its respect offellow employees and its commitment to employee satisfaction. Externally, the company enjoys a verypositive reputation for integrity, customer service, passion for the businessand a commitment to the communities we serve.
Wintrust Financial Corporation,including community banking and financial services subsidiaries, is an EqualOpportunity Employer. All qualified applicants will receive considerationfor employment without regard to race, color, religion, ethnicity, gender,sexual orientation, gender identity, national origin, veteran status, ordisability. Wintrust Mortgage is a division of Barrington Bank and Trust,N.A., a Wintrust Community BankNMLS# 449042.

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