Glen Ellyn - Customer Service Representative- $14/ HR

Have you considered being a Professional Customer Service Representative? Now is your chance!
We need full-time Customer Service Representatives in Glen Ellyn, IL to act as a liaison for our internal/ external customers, providers, and client. We are seeking compassionate, driven, team-oriented people to serve our elderly and disabled customers by supporting them with transportation solutions. If you are ambitious, good with people, and enjoy a diverse community, then you will enjoy this role working with our friendly cross-functional team.
That is why our employees call this the "love-what-you-do" line of work!
Our Customer Service Representatives enjoy:
$14/ HR
Paid Training Provided!
Friendly Office Environment
Vast Opportunities for Advancement
No Working Nights
Our Customer Service Representatives are responsible for:
Effectively communicate with internal/external customers, providers, and client as needed in order to provide exceptional client service
Use programs to research and analyze complaints, incidents, and concerns
No-show validations
Trapeze bookings for inbound reservation calls
Dispatch inquiry support
To qualify as a Customer Service Representative, you'll need:
A minimum of a High School diploma or GED
Exceptional customer service skills with professional, customer-focused telephone etiquette
Excellent communication and negotiation skills, with the ability to promote teamwork and cooperation
Proficient in time management and multi-tasking
Must be able to work flexible hours
To excel at client service
Proficient in Microsoft Word, Excel and Outlook.
Ability to learn dispatch and scheduling applications
Ability to sit for extended hours in an office environment
First Transit carries approximately 350 million passengers a year. As a call center representative, you will play an integral role in our mission to provide solutions for an increasingly congested world by keeping people moving and communities prospering. APPLY TODAY!
First Transit is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status.

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